Character.AI
by Character Technologies · Menlo Park, CA
Character.AI lets users create and chat with AI personas.
Risk Score: 17/100 (Low) · 9+ incidents · Legal 60 · Safety 8 · Privacy 0 · Regulatory 0 · Security 0
Risk Score
Apr 27, 2026
Risk Score Breakdown
Legal Risk
Court cases & lawsuits
60/100
Safety Risk
Incidents & harm events
8/100
Privacy Risk
Breaches & GDPR actions
0/100
Regulatory Risk
FTC, EU enforcement
0/100
Security Risk
CVEs & vulnerabilities
0/100
Incident Timeline
9 total incidents · showing 5 most recent
Apr 2026
Google and Character.AI have settled lawsuits brought by families alleging the companies’ AI chatbots harmed minors, including claims linked to a Florida teenager’s suicide. The settlements resolve the families’ legal claims.
Dec 2025
A federal lawsuit (2:25-cv-00824) has been filed in the Eastern District of Virginia involving Character Technologies (Character.AI), Google, and Character.AI co-founders Noam Shazeer and Daniel De Freitas Adiwarsana. The matter is classified as a personal injury product liability case.
Sep 2025
A product liability lawsuit was filed in the U.S. District Court for the Northern District of New York against Character Technologies (Character.AI) and other parties, including Noam Shazeer, Google LLC, and Alphabet Inc. The affected parties are the named defendants and the plaintiff P.J.
Sep 2025
A federal lawsuit in the U.S. District Court for the District of Colorado (1:25-cv-02906) names Character.AI co-founder Noam Shazeer and plaintiffs E.S. and K.S. in a product-liability personal-injury dispute involving Alphabet Inc. The parties to the case are directly affected.
Sep 2025
A personal injury product liability lawsuit has been filed in the U.S. District Court for the District of Colorado involving Character Technologies (Character.AI), Alphabet Inc., and Character.AI founders Noam Shazeer and Daniel De Freitas Adiwarsana.
Frequently Asked Questions
What is Character.AI's AI risk score?
Character.AI has an AI Risk Score of 17/100 (Low Risk). This score is calculated from 9+ documented public incidents across legal, safety, privacy, regulatory, and security categories.
Is Character.AI safe to use?
Character.AI by Character Technologies has a low risk profile based on public data. Organizations should review the full incident list and conduct their own due diligence. This score does not constitute legal advice.
Does Character.AI have lawsuits?
Yes — our public records show 4 court case(s) for Character.AI, including: Court Case: D.W. v. Character Technologies, Inc.; Court Case: P.J. v. Character Technologies, Inc.; Court Case: E.S. v. Character Technologies, Inc.; Court Case: Montoya v. Character Technologies, Inc..
How is the AI Risk Score calculated?
Scores are weighted across 5 categories: Legal (25%), Safety (25%), Privacy (20%), Regulatory (15%), Security (15%). Each incident is scored by severity and type, then decayed based on age. Active lawsuits and fatal incidents do not decay.
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